5 Best Free Woocommerce Chatbot Plugins

Having a Woocommerce store with a perfect design with best Woocommerce themes is good but a Chatbot that will answer buyers’ questions is great. Woocommerce Chatbots also helps in increasing sales and conversion.

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Chatbots are the future of customer service. They’re not just for businesses that need a human interface but also for those that want to automate their processes and customer interactions. If you’re looking for a chatbot plugin that will help you get started quickly, here are five of the best options:

The following are five of the best free Woocommerce chatbot plugins:


Tidio is a chatbot plugin that helps you manage your conversations with customers. Tidio is most downloaded WordPress Chatbot Plugin with over 100,000+ active installations.

It offers features such as: 

– A live agent who responds to customer questions in real-time and provides support for various WordPress plugins

– The ability to schedule chats with agents so you can handle more complex inquiries at once.

– Automatic transcription of the conversation makes it easy to review and respond to customer queries.

– The ability to send automated messages based on the administrator’s specific rules.

– Integration with popular CRM systems like Salesforce and Oracle.

2. Collect.chat

“Collect.chat” is a WordPress chatbot plugin that helps you collect real-time data from your website visitors. The collected data can be used to improve the user experience on your website or to analyze and optimize your website’s content for better search engine ranking.

The Collect.chat plugin has several features that make it stand out from other chatbot plugins: 

– It allows you to collect data from multiple channels (webpage, posts, comments), which makes it more versatile and efficient. 

– Offers a variety of ways to export the collected data (CSV, JSON, XML).

– Provides detailed reports about the collected data so you can understand how it was used and what improvements could be made.

– Its easy-to-use interface makes setting up and using Collect.chat simple.

– It integrates with Google Analytics to track visitor behavior on your website and gather valuable insights about their demographics and interests.

3. WP Live Chat + Chatbots Plugin for WordPress – Chaport

Chaport is one of the most popular chatbot plugins on WordPress. It provides an easy way to add live chat functionality to your website without coding. The plugin also has a built-in marketplace where you can find third-party plugins to help your chatbot project.

Plus, it has features that include:

– Support for multiple languages.

– integrations with various platforms (including Facebook Messenger and Twitter). 

– Automated responses based on user preferences.

– Natural language processing (NLP).

– Automatic message routing.

4. Cliengo

Cliengo is a chatbot that helps you manage customer relationships by providing live support and tracking the conversation history. The chatbot has been designed to be intuitive and easy to use so that you can focus on more important tasks while Cliengo takes care of the heavy lifting. 

The main features of Cliengo include: 

– Live support: You can contact Cliengo anytime for help or clarification on anything related to your customer relationship. This includes questions about orders, product delivery, or billing issues. 

– Tracking conversation history: Every interaction between you and your customer is recorded to track progress over time and identify areas where further improvement is necessary. This information can also be used to improve future interactions by anticipating potential questions or problems before they arise.

– Lead management: Cliengo’s powerful lead management capabilities make managing leads much easier. You can easily create new leads from existing conversations and send automated follow-ups after Conversations are closed. All this data is neatly organized in one place, so you have everything under control.

5. Chatbot with IBM Watson

IBM Watson Assistant is a chatbot that uses natural language processing and machine learning to help you schedule appointments, order food, or find information.

IBM Watson Assistant has several features that make it stand out from other chatbots:

– It can understand complex questions and respond in a way that’s easy to understand. For example, asking it how to schedule an appointment will give you options like “What type of appointment would you like?” or “How many days do you want the appointment for?” 

– It can remember your past conversations so that it can provide better recommendations in the future. This means that if you have trouble remembering the date someone was born or their phone number, Watson Assistant will be able to help by recalling previous interactions between the two of you. 

– Its machine learning capabilities allow it to learn over time and better understand the human conversation. This makes it more likely than other chatbots to provide accurate responses even when users speak in a foreign language.


Hopefully, by now, you’re convinced that Woocommerce chatbot plugins are a valuable addition to your business and have some ideas about how to get started. Using the best plugins possible to make the most out of these bots is important. 

Luckily, we’ve compiled a list of the best free Woocommerce Chatbot Plugins here so you can get started immediately. Thank you for reading! 

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